County annual report · FIPS 05037
2020 Cross County, AR Power Outage Report
In 2020, customers in Cross County, AR went without power for an average of 25.4 hours, a total of 202K customer-hours (Arkansas average 10.5 hours). That ranks 23rd worst of 75 Arkansas counties and 334th of 3,019 nationally.
Compared with AR, the US and 2019
Coverage line is EAGLE-I's share of Arkansas customers tracked each year.
Biggest outages in Cross County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 22, 2020 20:30 | May 25, 2020 22:45 | 3d 2h | 6,499 | 127K |
| 2 | January 11, 2020 08:30 | January 14, 2020 01:30 | 2d 17h | 4,964 | 31K |
| 3 | May 31, 2020 20:45 | June 1, 2020 03:15 | 6h 30m | 3,935 | 4,836 |
| 4 | February 29, 2020 23:30 | March 1, 2020 00:15 | 45m | 1,218 | 308 |
| 5 | April 7, 2020 17:30 | April 7, 2020 17:45 | 15m | 1,192 | 298 |
| 6 | April 25, 2020 16:45 | April 25, 2020 21:15 | 4h 30m | 955 | 392 |
| 7 | May 28, 2020 01:15 | May 28, 2020 04:15 | 3h | 691 | 924 |
| 8 | August 27, 2020 23:30 | August 29, 2020 00:30 | 1d 1h | 669 | 7,895 |
| 9 | June 26, 2020 05:00 | June 26, 2020 08:15 | 3h 15m | 558 | 1,814 |
| 10 | April 29, 2020 04:30 | April 30, 2020 19:45 | 1d 15h | 555 | 5,570 |
Outage episodes by size in 2020: 47 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cross County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Entergy Arkansas LLC | 2020 | 19.8 hrs | 2.10 | 4.5 hrs | 1.52 |
| Woodruff Electric Coop Corp | 2020 | 19 min | 0.65 | 19 min | 0.65 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 86% of Arkansas's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 7,940 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cross County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cross County, AR annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/arkansas/cross-county