County annual report · FIPS 05035
2020 Crittenden County, AR Power Outage Report
In 2020, customers in Crittenden County, AR went without power for an average of 4.6 hours, a total of 117K customer-hours (Arkansas average 10.5 hours). That ranks 51st worst of 75 Arkansas counties and 1477th of 3,019 nationally.
Compared with AR, the US and 2019
Coverage line is EAGLE-I's share of Arkansas customers tracked each year.
Biggest outages in Crittenden County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 22, 2020 12:15 | May 25, 2020 15:00 | 3d 2h | 4,570 | 66K |
| 2 | January 11, 2020 05:30 | January 15, 2020 01:45 | 3d 20h | 2,561 | 20K |
| 3 | July 16, 2020 13:30 | July 17, 2020 03:00 | 13h 30m | 1,493 | 3,980 |
| 4 | August 30, 2020 05:30 | August 30, 2020 10:15 | 4h 45m | 1,203 | 2,739 |
| 5 | April 12, 2020 00:30 | April 12, 2020 03:15 | 2h 45m | 1,120 | 524 |
| 6 | November 25, 2020 10:30 | November 25, 2020 15:45 | 5h 15m | 751 | 1,211 |
| 7 | May 20, 2020 05:45 | May 20, 2020 06:15 | 30m | 670 | 335 |
| 8 | August 21, 2020 18:00 | August 22, 2020 13:45 | 19h 45m | 650 | 1,580 |
| 9 | July 21, 2020 17:15 | July 21, 2020 22:45 | 5h 30m | 612 | 504 |
| 10 | March 31, 2020 02:00 | March 31, 2020 04:00 | 2h | 591 | 1,139 |
Outage episodes by size in 2020: 28 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Crittenden County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Entergy Arkansas LLC | 2020 | 19.8 hrs | 2.10 | 4.5 hrs | 1.52 |
| Craighead Electric Coop Corp | - | - | - | - | - |
| City of West Memphis - (AR) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 86% of Arkansas's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 25,574 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Crittenden County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Crittenden County, AR annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/arkansas/crittenden-county