County annual report · FIPS 01071
2020 Jackson County, AL Power Outage Report
In 2020, customers in Jackson County, AL went without power for an average of 0.3 hours, a total of 7,596 customer-hours (Alabama average 22.1 hours). That ranks 61st worst of 65 Alabama counties and 2889th of 3,019 nationally.
Compared with AL, the US and 2019
Coverage line is EAGLE-I's share of Alabama customers tracked each year.
Biggest outages in Jackson County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 16, 2020 23:45 | October 17, 2020 02:30 | 2h 45m | 820 | 1,446 |
| 2 | July 4, 2020 09:15 | July 4, 2020 10:00 | 45m | 817 | 613 |
| 3 | January 24, 2020 06:00 | January 24, 2020 08:00 | 2h | 813 | 1,423 |
| 4 | May 29, 2020 13:30 | May 29, 2020 15:00 | 1h 30m | 813 | 1,220 |
| 5 | June 22, 2020 22:30 | June 23, 2020 01:30 | 3h | 813 | 2,439 |
| 6 | June 23, 2020 13:15 | June 23, 2020 13:45 | 30m | 813 | 407 |
| 7 | October 29, 2020 23:15 | October 30, 2020 02:00 | 2h 45m | 5 | 13 |
| 8 | October 30, 2020 18:00 | October 30, 2020 20:30 | 2h 30m | 5 | 10 |
| 9 | January 3, 2020 20:00 | January 3, 2020 21:15 | 1h 15m | 4 | 5 |
| 10 | April 10, 2020 21:45 | April 10, 2020 23:00 | 1h 15m | 4 | 5 |
Outage episodes by size in 2020: 6 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Sand Mountain Electric Coop | - | - | - | - | - |
| North Alabama Electric Coop | - | - | - | - | - |
| City of Scottsboro - (AL) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 81% of Alabama's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 29,336 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015, 2017–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, AL annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2020/alabama/jackson-county