Operating region annual report
2022 San Juan Region, PR Power Outage Report
LUMA Energy's San Juan operating region, as EAGLE-I reports Puerto Rico. It covers Canóvanas, Carolina, Ceiba, Culebra, Fajardo, Loíza, Luquillo, Río Grande, San Juan, Trujillo Alto and Vieques. Source: LUMA's operational regions map (2/01/2024). EAGLE-I reported LUMA's Carolina area separately in 2021–2022; it is included here in every year.
In 2022, customers in San Juan Region, PR went without power for an average of 78.5 hours, a total of 27.9M customer-hours (Puerto Rico average 198.8 hours). That ranks 6th worst of 6 Puerto Rico regions.
Compared with PR, the US and 2021
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in San Juan Region, 2022
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 28, 2022 13:00 | December 25, 2022 02:00 | 118d 13h | 191,766 | 21.0M |
| 2 | April 4, 2022 07:15 | April 7, 2022 18:30 | 3d 11h | 116,430 | 1.8M |
| 3 | August 8, 2022 13:45 | August 28, 2022 01:45 | 19d 12h | 75,451 | 1.0M |
| 4 | January 6, 2022 14:30 | January 27, 2022 03:30 | 20d 13h | 48,859 | 244K |
| 5 | April 12, 2022 18:00 | June 1, 2022 05:15 | 49d 11h | 42,841 | 1.0M |
| 6 | February 18, 2022 05:45 | March 2, 2022 01:15 | 11d 19h | 25,192 | 173K |
| 7 | June 1, 2022 12:15 | July 21, 2022 03:15 | 49d 15h | 24,902 | 1.4M |
| 8 | March 2, 2022 08:15 | March 27, 2022 02:00 | 24d 17h | 21,262 | 317K |
| 9 | March 27, 2022 03:15 | April 3, 2022 22:00 | 7d 18h | 18,204 | 130K |
| 10 | January 27, 2022 06:30 | February 18, 2022 01:30 | 21d 19h | 17,786 | 390K |
Outage episodes by size in 2022: 15 reached 100+ customers, 14 reached 1,000+ customers, 12 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 100% of Puerto Rico's customers in 2022; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 355,072 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. San Juan Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), San Juan Region, PR annual power outage report, 2022, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2022/puerto-rico/san-juan-region